Shipping & Returns data

All orders placed will be shipped within 24–48 hours from our Melbourne warehouse. Once dispatched, you’ll receive a tracking number via Australia Post.

Please note: Delivery times may vary slightly based on your location and chosen shipping method.


Important Notice for US Customers: All US are shipped Delivered Duty Paid (DDP). This means that any applicable duties and import taxes are calculated and collected at checkout, so you won’t face surprise fees when your package arrives.

Last updated on 29th Apr, 2026.

* = Business Days.

AUSTRALIA STANDARD
NSW 2-3 days* 
VIC 2-3 days*
QLD 2-5 days*
WA 4-5 days*
SA 2-3 days* 
NT 4-6 days*
TAS 2-4 days*
ACT 3-4 days*
INTERNATIONAL STANDARD
United States 5-12 days*
United Kingdom, Ireland 6-12 days*
New Zealand 5-12 days*
Canada 10-28 days*
Western Europe 10-22 days*
Rest of Europe 10-28 days*
Central & South America  14-30 days* 
Asia, Middle East   10-22 days*

 

Returns: We’re confident you’ll love your lashes. But if it doesn’t work out, you’re covered with our 30 Day Money Back Guarantee on all purchased items—shop Baybella Beauty risk-free.